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Experiences
Shangri-la Plaza Branch
Room 13
WELCOME TO ROOM 13.
You and your friends check in at an old motel after experiencing car troubles in the middle of nowhere and cannot call for help. But this place is giving you the creeps. Something doesn't feel right. Your group tries to leave the room but the door knob falls off-- and for some reason, you feel like it wasn't an accident. You try to force your way out but to no luck. You are trapped inside.
Can you find a different way out or will you and your friends be trapped forever?
MAXIMUM TEAM SIZE: 6 PLAYERS
DIFFICULTY LEVEL: 3.5 out of 5
Monday to Thursday:
1-6 players – ₱450 per person
Friday to Sunday & Holidays:
1-2 players – ₱650 per person
3-4 players – ₱600 per person
5-6 players – ₱500 per person
If you wish to pay using the PAYPAL or CREDIT CARD METHOD:
- This is the quickest and easiest way to guarantee your preferred room, date and timeslot for you and your friends. Simply click "BOOK" below and follow the easy instructions
If you wish to pay using the BANK DEPOSIT METHOD:
- Send us an email at support@breakout.com.ph with the email SUBJECT: BREAKOUT ROOM RESERVATION.
- Please note that since accommodating your email may take some time, please indicate 3-5 preferred options of your preferred ROOM, DATE and TIMESLOT, and HOW MANY you are in the group.
- Expect us to get back to you within 24 hours for your room reservation confirmation and bank deposit details. We will need a scanned copy of the bank deposit within 24 hours. Failure to do so will cancel your reservation.
The Catacombs
The Paris Catacombs are underground tunnels that hold the remains of over 6 million people. The network of tunnels attract tourists and explorers alike as many believe that there are still parts of it still left unmapped.
You and your friends have been obsessed about this found footage that was supposedly recovered down there. It showed an explorer in the restricted parts of the tunnels following strange markings on the wall. He follows them deeper until he suddenly starts running for his life and the footage ends as he trips and the camera falls down where it was eventually discovered by a different explorer months later.
You try to uncover if it is a hoax or if someone really did get lost. If so, what exactly was he doing down there and more importantly, what exactly was he so afraid of?
You study the tape frame by frame and map out over 350 kilometers of the tunnels. Starting at where the camera was found, you discover what parts of the restricted zones he was exploring when he started running for his safety. You notice the same creepy marks on the wall seen in the video, but as you go closer to inspect it the ground starts to shake and rocks fall causing it to block different passages. You are trapped inside.
The air is getting thinner. Food and water are completely out. All hope seems lost when suddenly you see a box with a note that you all swear was not there a few minutes ago. How can this happen? Who could have done this? Are the bleak conditions messing with your head? Or, did you finally encounter whatever the explorer was so afraid of?
Your time to get answers is running out. Can you BREAKOUT or will you be trapped forever?
MAXIMUM TEAM SIZE: 6 PLAYERS
DIFFICULTY LEVEL: 4 out of 5
Monday to Thursday:
1-6 players – ₱450 per person
Friday to Sunday & Holidays:
1-2 players – ₱650 per person
3-4 players – ₱600 per person
5-6 players – ₱500 per person
If you wish to pay using the PAYPAL or CREDIT CARD METHOD:
- This is the quickest and easiest way to guarantee your preferred room, date and timeslot for you and your friends. Simply click "BOOK" below and follow the easy instructions
If you wish to pay using the BANK DEPOSIT METHOD:
- Send us an email at support@breakout.com.ph with the email SUBJECT: BREAKOUT ROOM RESERVATION.
- Please note that since accommodating your email may take some time, please indicate 3-5 preferred options of your preferred ROOM, DATE and TIMESLOT, and HOW MANY you are in the group.
- Expect us to get back to you within 24 hours for your room reservation confirmation and bank deposit details. We will need a scanned copy of the bank deposit within 24 hours. Failure to do so will cancel your reservation.
Space Between
The earth is unlivable. Pollution and nuclear wars have deteriorated what was once home to billions. What's left of it was obliberated when a giant meteor struck the planet. This is the future.
You are part of a team looking for salvation. You and your shipmates are on board the Observer, a ship set on searching for planets able to sustain and nurture life. Routines were followed and data was gathered like clockwork. There was a quiet calm despite the gravity of the mission.
This order quickly turned to doubt and chaos when the pilot seems to have disappeared. How could this happen? Is the ship still on the right course? The star charts indicate a large unidentified object directly on the ship's path. You have 45 minutes to find answers and ultimately, guide yourselves to safety...
MAXIMUM TEAM SIZE: 6 PLAYERS
DIFFICULTY LEVEL: 4.5 out of 5
Monday to Thursday:
1-6 players – ₱450 per person
Friday to Sunday & Holidays:
1-2 players – ₱650 per person
3-4 players – ₱600 per person
5-6 players – ₱500 per person
If you wish to pay using the PAYPAL or CREDIT CARD METHOD:
- This is the quickest and easiest way to guarantee your preferred room, date and timeslot for you and your friends. Simply click "BOOK" below and follow the easy instructions
If you wish to pay using the BANK DEPOSIT METHOD:
- Send us an email at support@breakout.com.ph with the email SUBJECT: BREAKOUT ROOM RESERVATION.
- Please note that since accommodating your email may take some time, please indicate 3-5 preferred options of your preferred ROOM, DATE and TIMESLOT, and HOW MANY you are in the group.
- Expect us to get back to you within 24 hours for your room reservation confirmation and bank deposit details. We will need a scanned copy of the bank deposit within 24 hours. Failure to do so will cancel your reservation.
Secret Recipe
You're invited to visit the country's hottest new restaurant before it opens. As you arrive, you find an empty kitchen, while outside, a crowd eagerly waits for the grand opening in just 45 minutes.
You've always dreamt to be a renowned chef and today is your chance! It's up to you to unlock the treasure trove of secret recipes and master the restaurant's famous dishes. Can you rise to the challenge before time runs out? Don your aprons, grab your spatulas, and let the culinary adventure begin!
MAXIMUM TEAM SIZE: 6 PLAYERS
DIFFICULTY LEVEL: 2 out of 5
Monday to Thursday:
1-6 players – ₱450 per person
Friday to Sunday & Holidays:
1-2 players – ₱650 per person
3-4 players – ₱600 per person
5-6 players – ₱500 per person
If you wish to pay using the PAYPAL or CREDIT CARD METHOD:
- This is the quickest and easiest way to guarantee your preferred room, date and timeslot for you and your friends. Simply click "BOOK" below and follow the easy instructions
If you wish to pay using the BANK DEPOSIT METHOD:
- Send us an email at support@breakout.com.ph with the email SUBJECT: BREAKOUT ROOM RESERVATION.
- Please note that since accommodating your email may take some time, please indicate 3-5 preferred options of your preferred ROOM, DATE and TIMESLOT, and HOW MANY you are in the group.
- Expect us to get back to you within 24 hours for your room reservation confirmation and bank deposit details. We will need a scanned copy of the bank deposit within 24 hours. Failure to do so will cancel your reservation.
Null Zone
For months, patients have entered your psychiatric office with the same impossible story. Different people. Different lives. Same description.
Endless yellow hallways. Buzzing fluorescent lights. Wet carpet. Repeating rooms. Exits that never lead outside.
You called it a shared delusion and began to classify them as “Null Zones”. Until tonight. A green flash lights up the sky. The building trembles. The lights flicker. Then comes the sound every patient described:
The hum. Across your office wall, a thin slit of yellow light appears. Perfectly straight, and impossible to ignore. And suddenly, you realize the truth: They were never imagining it.
Can you BREAKOUT? Or will you be trapped forever?
MAXIMUM TEAM SIZE: 6 PLAYERS
DIFFICULTY LEVEL: 4 out of 5
Monday to Thursday:
1-6 players – ₱450 per person
Friday to Sunday & Holidays:
1-2 players – ₱650 per person
3-4 players – ₱600 per person
5-6 players – ₱500 per person
If you wish to pay using the PAYPAL or CREDIT CARD METHOD:
- This is the quickest and easiest way to guarantee your preferred room, date and timeslot for you and your friends. Simply click "BOOK" below and follow the easy instructions
If you wish to pay using the BANK DEPOSIT METHOD:
- Send us an email at support@breakout.com.ph with the email SUBJECT: BREAKOUT ROOM RESERVATION.
- Please note that since accommodating your email may take some time, please indicate 3-5 preferred options of your preferred ROOM, DATE and TIMESLOT, and HOW MANY you are in the group.
- Expect us to get back to you within 24 hours for your room reservation confirmation and bank deposit details. We will need a scanned copy of the bank deposit within 24 hours. Failure to do so will cancel your reservation.
Park Triangle Mall BGC Branch
The Curator
Your mentor has finally deemed you and your fellow apprentices ready for your graduation exam. Your assignment is simple: infiltrate the city's renowned museum, steal a priceless artifact, and leave without a trace. Complete the heist, and you'll earn your place among the ranks of the world's greatest thieves.
As you make your way through the museum's galleries, the job begins to unravel. Exhibits seem to change when no one is looking. Restricted halls appear where none should exist. Every clue points to a curator who seems to have anticipated your arrival long before you stepped inside.
The artifact may not be the museum's greatest treasure after all. What began as your final test has become something far more dangerous. Can you uncover the truth, complete the heist, and escape before the museum claims its newest exhibit?
MAXIMUM TEAM SIZE: 6 PLAYERS
DIFFICULTY LEVEL: 3 out of 5
Monday to Thursday:
1-6 players – ₱450 per person
Friday to Sunday & Holidays:
1-2 players – ₱650 per person
3-4 players – ₱600 per person
5-6 players – ₱500 per person
If you wish to pay using the PAYPAL or CREDIT CARD METHOD:
- This is the quickest and easiest way to guarantee your preferred room, date and timeslot for you and your friends. Simply click "BOOK" below and follow the easy instructions
If you wish to pay using the BANK DEPOSIT METHOD:
- Send us an email at support@breakout.com.ph with the email SUBJECT: BREAKOUT ROOM RESERVATION.
- Please note that since accommodating your email may take some time, please indicate 3-5 preferred options of your preferred ROOM, DATE and TIMESLOT, and HOW MANY you are in the group.
- Expect us to get back to you within 24 hours for your room reservation confirmation and bank deposit details. We will need a scanned copy of the bank deposit within 24 hours. Failure to do so will cancel your reservation.
Midnight Caller
The year is 1985. You're the midnight DJ at a radio station, answering calls, listening to confessions, and giving relationship advice to anonymous callers.
It seems like just another ordinary night until one caller begins revealing details about your life that no stranger should know. Moments later, the radio station suddenly goes into lockdown, trapping you inside. Somewhere among the clues lies the identity of the anonymous voice on the other end of the line. Find out who he is before it's too late.
After all, he only has one demand. He wants you to be his.
MAXIMUM TEAM SIZE: 6 PLAYERS
DIFFICULTY LEVEL: 4.5 out of 5
Monday to Thursday:
1-6 players – ₱450 per person
Friday to Sunday & Holidays:
1-2 players – ₱650 per person
3-4 players – ₱600 per person
5-6 players – ₱500 per person
If you wish to pay using the PAYPAL or CREDIT CARD METHOD:
- This is the quickest and easiest way to guarantee your preferred room, date and timeslot for you and your friends. Simply click "BOOK" below and follow the easy instructions
If you wish to pay using the BANK DEPOSIT METHOD:
- Send us an email at support@breakout.com.ph with the email SUBJECT: BREAKOUT ROOM RESERVATION.
- Please note that since accommodating your email may take some time, please indicate 3-5 preferred options of your preferred ROOM, DATE and TIMESLOT, and HOW MANY you are in the group.
- Expect us to get back to you within 24 hours for your room reservation confirmation and bank deposit details. We will need a scanned copy of the bank deposit within 24 hours. Failure to do so will cancel your reservation.
The Apothecary
You return to your mother’s apothecary after months away to find the lights on, potions brewing, but no signs of her. The shop is alive, but she has vanished. A single note hints that she has gone somewhere far on an urgent task. She urges you to follow her trail and warns you that time does not behave as it should.
You have 45 minutes to follow her trail, uncover the truth, and find out what happened to your mother before time runs out.
MAXIMUM TEAM SIZE: 6 PLAYERS
DIFFICULTY LEVEL: 3.5 out of 5
Monday to Thursday:
1-6 players – ₱450 per person
Friday to Sunday & Holidays:
1-2 players – ₱650 per person
3-4 players – ₱600 per person
5-6 players – ₱500 per person
If you wish to pay using the PAYPAL or CREDIT CARD METHOD:
- This is the quickest and easiest way to guarantee your preferred room, date and timeslot for you and your friends. Simply click "BOOK" below and follow the easy instructions
If you wish to pay using the BANK DEPOSIT METHOD:
- Send us an email at support@breakout.com.ph with the email SUBJECT: BREAKOUT ROOM RESERVATION.
- Please note that since accommodating your email may take some time, please indicate 3-5 preferred options of your preferred ROOM, DATE and TIMESLOT, and HOW MANY you are in the group.
- Expect us to get back to you within 24 hours for your room reservation confirmation and bank deposit details. We will need a scanned copy of the bank deposit within 24 hours. Failure to do so will cancel your reservation.
Special Events
NOCLIP: A Breakout Backrooms Special Event
NOCLIP — A Breakout Backrooms Special Event
Step beyond the explored zone and into something far more unstable. In NOCLIP, you’ll enter a one-day-only expansion of Breakout’s Backrooms experience — unlocking access to the NULL ZONE, a sprawling liminal maze nearly 5x larger than the current area.
This is not a normal escape room.
You’ll wander through endless hallways, strange dead ends, and spaces that don’t feel quite right. The deeper you go, the more dangerous the maze becomes.
• You’ll explore previously inaccessible areas.
• You’ll encounter environmental puzzles and unsettling discoveries.
• You may encounter entities roaming the NULL ZONE — and if they catch you, you may be eliminated from the game.
Designed as a special large-scale immersive experience inspired by liminal spaces and the Backrooms mythos, NOCLIP blends exploration, puzzle-solving, atmosphere, and survival mechanics into one intense 60-minute event.
Whether you’re a longtime Backrooms fan or simply curious enough to step beyond the threshold, prepare yourself for an experience where reality feels unstable and every hallway leads somewhere unknown.
�� Key Details:
Format: Large-scale immersive exploration / puzzle experience
Duration: 60 minutes
Maximum Players: Up to 8 players
Players Per Timeslot: Unlike traditional Breakout rooms, booking a slot does not reserve the entire session exclusively for your group. If your group has fewer than 8 players, remaining slots may still be booked by other participants — meaning you may need to team up with other groups during the experience.
Location: Breakout Shangri-La Plaza, Mandaluyong
Setting: Expanded “NULL ZONE” maze environment inspired by liminal spaces
Recommended For: Ages 13+ (Minors must secure parental consent before participating.)
Special Event Date: June 21, 2026 ONLY
Ticket Fee: ₱1,000 per person
Slots are limited — once the NULL ZONE opens, entry will not stay available for long.
Breakout PH x Ramada Manila - Before The Dawn: Rizal's Final Passage
Experience this limited-time, hotel-wide Hybrid Breakout On-Demand game, in collaboration with Ramada by Wyndham Manila Central, running for all weekends of August 2026 in celebration of History Month!
Step into 1896 Binondo, on the night after Dr. José Rizal’s execution.
Rumors spread of an unfinished novel left behind by Dr. José Rizal found inside a hidden study room in Binondo — one that could shape the future of the nation. As trusted Ilustrados, your team of reformists and young scholars must uncover hidden fragments of Rizal's unfinished novel, decode layered messages left behind by his inner circle, and decide how the final chapter should be completed before time runs out. You have 45 minutes to uncover his final passage before the Spanish authorities close in on the hidden study.
Can you Breakout, and uncover the truth? Or will history be #TrappedForever?
Key Details:
Location: Ramada by Wyndham Manila Central, Binondo
Format: Hotel-wide immersive puzzle adventure
Duration: 45 minutes
Maximum Players: Up to 15 players
Players Per Timeslot: Unlike traditional Breakout rooms, booking a slot does not reserve the entire session exclusively for your group. If your group has fewer than 15 players, the remaining slots may still be booked by other participants—meaning you may need to team up with other groups during the experience.
Recommended For: Ages 10+ (Children should be accompanied by a participating adult)
Event Duration: Every weekend of August 2026 - in celebration of History Month
Timeslots: Hourly from 11:00 AM to 8:00 PM (10 sessions daily)
Ticket Fee:
1 to 9 players - P 500 per person
10 to 15 players - P 400 per person
Bonus Perk: Every ticket includes one complimentary drink (refreshment or brewed coffee) redeemable at Mento Restaurant, located on the top floor of the hotel.
About Us
CAN YOU BREAKOUT OR WILL YOU BE TRAPPED FOREVER?
Breakout Philippines is a thrilling activity that lets you live in different scenarios you don’t encounter on a daily basis… We’re pretty sure it’s not every day that you get chased by zombies, hunted down by psychotic serial killers, sucked in a video game world, or get trapped in a catacomb.
Immerse yourself in an interactive game filled with unexpected twists and turns brought about by uniquely crafted thematic elements. Get lost in our worlds with elaborate storylines. Look for clues and objects that will help you solve logic puzzles.
The goal is to ESCAPE THE ROOM IN 45 MINUTES. Players must PLAN as a team, SOLVE puzzles collaboratively in order to ESCAPE before time expires.
Escape room guide
STEP 1: CONTEXT
You are locked in a room for whatever reason it might be. You need to use your detective's mind and your powers of deduction to study the environment, gather clues, information and tools.
STEP 2: PLAN
Don't panic over the puzzles or riddles. Strategize with your teammates. More heads are definitely better than one.
STEP 3: SOLVE
Once you solve a puzzle, it can give you either a combination to a lock or a location to a key.
STEP 4: ESCAPE
Find the lock that opens from the discovered combination or key. Unlock it and be one step closer to breaking out.
* REPEAT STEPS 2-4 IF NECESSARY UNTIL YOU BREAKOUT OF THE ROOM
Pricing
Friday - Sunday & Holiday Rates
1 - 2 players
P650 per person
3 - 4 players
P600 per person
5 - 6 players
P500 per person
Monday - Thursday Rates
1 - 6 players
P450 per person
Looking to book for a team building event?
Email us to get more information about our corporate packages which may include a function room and meals.
- support@breakout.com.ph
How to join
OPTION 1:
ONLINE RESERVATION AND PAYMENT
This is the quickest and easiest way to guarantee your preferred room, date and timeslot for you and your friends. Simply click the BOOK ONLINE button below the posters and follow the easy instructions.
In this method, you may use your credit cards or PayPal account to register and reserve your slots!
OPTION 2:
BANK DEPOSIT
Still a bit wary of online transactions? That's ok. We can do it the old fashioned bank deposit way. Click the BOOK VIA BANK DEPOSIT button below the posters. You will be asked to indicate HOW MANY you are in the group, and BASIC INFORMATION of the contact person.
Expect us to get back to you within 24 hours for your room reservation confirmation and bank deposit details. We will need a scanned copy of the bank deposit within 24 hours. Failure to do so will cancel your reservation.
OPTION 3:
Walk In
If you choose to live dangerously, you can opt to simply drop by DURING game days and take your chances for an availability in the rooms.
And just so you can't say we didn't warn you, we'd just like to let you know that we do NOT recommend this option. The last thing we'd want to do is to break the hearts of excited walk-ins just because all slots are filled.
Mechanics
Yes, you will actually be trapped in a room.
This game won't put you in real danger
- We offer a wide selection of masterfully-crafted themed rooms you can choose from. Some of the rooms may have nerve-wracking and scary themes, but take note that no part of this game will endanger your life or compromise your safety.
What happens after 45 minutes?
- If you successfully Breakout in your first attempt of a room, you can play another room with a 10% discount. If you can also Breakout from that room, you get to PLAY IT FOR FREE!
- For those who Breakout (regardless if it's your first attempt or not), you will earn a P500 discount for our Breakout Takeout Living Legends Edition. That is a 50+ puzzle game that will win you TEN FREE ESCAPE ROOM GAMES if you can complete all the challenges.
- We also have a #LivingLegends leaderboard dedicated for those who get to Breakout as one of the Top 10 Fastest Finishers. Make it there and you will be the envy of your friends proving that you are, in fact, McGyver, Sherlock Holmes and Michael Scofield rolled into one (brilliant) person. You will be honored... Your parents will be so proud.
- If you’re not able to escape, you will be #TrappedForever and we get to keep your stuff. Just kidding. Keeping you in the room against your will is breaking the law.
- Don’t get too discouraged if you can’t Breakout on your first try, because you can always play again! We offer a membership card that can get you up to 50% off of your second try of the same room!
IT’S ALL FUN AND GAMES… BUT OF COURSE THERE ARE RULES.
We don't follow "Filipino Time" Here
- Please arrive at least 15 minutes before the schedule of your game. We start the 45-minute timer on the dot, so make sure to be there before all the action happens. Playing the game with less time to work with doesn’t sound so motivating at all, so try your best not to arrive late.
No outside help allowed
- Warning: people who constantly give out spoilers are never fun to be with. We understand that the #feels are real after each game, but let’s not ruin the fun for those who haven’t experienced it yet.
- We also constantly change the puzzles and combinations of the locks. So avoid looking silly to the person you are trying to impress and keep it to yourself instead.
- Cellphones, cameras, tablets, recorders, bad vibes, bad memories, writing materials (list is not exhaustive) are not allowed inside the room. It might be really tempting to document the whole experience for your Instagram feed, but then again, we want your Breakout experience to be as immersive as possible. Don’t worry--we have more than enough lockers for all of your stuff!
HANDLE THE ITEMS WITH CARE
- Please be very careful in handling all props and other elements found inside the room. We understand getting stuck with a puzzle can be frustrating, but breaking props and kicking doors open won’t magically give you the answers you need. As with any other establishment, if you break it, you would have to pay the corresponding penalties for it.
- Anything with the Breakout Off-Limits stickers indicate out-of-bounds areas. These are in no way part of the game so don’t waste any of your time on them!
THIS GAME IS FOR EVERYONE.
Everyone can be in on the fun!
- The game requires teamwork, determination, observation, creativity, and communication among team members. But we are not here to give you rocket science type of puzzles to solve. As long as you’re open-minded and observant, you and your team are good to go!
- Breaking out of the rooms is only twice as fun when you are with family, friends, and even co-workers! This unique experience can also be the perfect opportunity to strengthen camaraderie through team-building activities for larger groups.
There is no age limit.
- All the young ones and young once can participate in the game! But children below the age of 13 should be accompanied by an adult.
We encourage teamwork
- 4-6 persons are allowed inside the room. If your group is less than the maximum number, you can opt to combine with other groups to try and get as much help as you can.
Frequently Asked Questions
- What is a Real Life Escape Room game?
- Escape Room games is a concept that originated in the 90’s from Japan called “Takagism” and has challenged gamers from all over the world. Most recently, this experience has been taken to the next level by being brought to real life! With your team, you need to observe and use your environment to find hidden objects, decipher clues and solve puzzles to unlock different stages until you finally Breakout from the room.
- Is there an age limit?
- Our escape rooms are open for all ages! Children below the age of 13 should be accompanied by an adult or guardian.
- How much is it to play?
- The room rate is only 350php/head on Mondays to Thursdays, regardless of how many you are in a group. Our weekend rate depends on the number of players in your team: • 1-2 persons: 600php/head • 3-4 persons: 550php/head • 5-6 persons: 450php/head
- What time are you open?
- Our Shangri-la Plaza branch is open daily from 10:00am to 9:00pm.
- How do I book a game?
- To know our schedule and available rooms, the best move is to check our online schedule at http://breakout.com.ph and click on ROOMS. After you have decided your game particulars, you can pay by credit card or pay by bank deposit. You can also send the following details to support@breakout.com.ph • Preferred room(s) • Preferred date • Preferred time slot(s) • Number of players in your team You will then need to finalize your booking by paying through bank deposit.
- What time are you open?
- Our Shangri-la Plaza branch is open daily from 10:00am to 9:00pm.
- What time should I arrive on the day itself?
- Please arrive at the reception area at least 15 minutes earlier than the time slot you have chosen. We will start the 45-minute timer on the dot so if you arrive late, you can still play the game but will have less time to work with.
- Are reservations required?
- Breakout accepts walk-in bookings, but it’s always best to make a reservation so that you’re guaranteed a game when you arrive. You can make a reservation by emailing support@breakout.com.ph or contacting us on Facebook (@breakoutph).
- Can I play in the same room twice?
- As the famous saying goes, “Failure is just one step closer to Success!” Feel free to try again and get our membership card to enjoy a 50% discount on your second try of the same room.
- What other perks does a member have and how do I become one?
- You can also enjoy a 10% discount on your first try of each room and a 10% discount on our merchandise. You can avail of this privilege in our branches. Just please ask our receptionist.
- Can I cancel my booking?
- If you cancel the booking more than 24 hours before, we will give you a 50% refund. If you cancel the booking less than 24 hours before, no refund will be given. For partial cancellation (if some participants cannot make it), the same policies will apply.
- Can I move my booking to another time or date?
- If you request for a reschedule more than 24 hours before your game, we can adjust the booking without any charge. If you request for a reschedule less than 24 hours before your game, there is a 50% rescheduling fee (per person). Partial rescheduling is not allowed (eg. If a person booked for a group of 5 and they arrive with only 4 participants, he/she cannot reschedule the 1 person to another date/time).
- Do you accept corporate team buildings or party bookings?
- Yes! Our rooms are great for team buildings or special events. Our Shangri-la branch has a partner business, Heroes Headquarters, and they have a function room for reservation. You can email us at support@breakout.com.ph to get additional information.
- How do we send you proposals for tie-ups or other events?
- Feel free to send an email to support@breakout.com.ph and tell us all about your event.